Question 1

How do I apply promo/discount/coupon codes?

Accepted Answer

1. Click the cart icon in the top right corner of the screen.
2. Select View Cart.
3. Click Add Coupon located below the shipping information.
4. Enter your promo code and click Apply. The discount will be automatically deducted from your total.

Promo Code Tips:

- Be sure to click Apply to see your updated total before checking out.
- Only one promo code can be used per order.
- Having trouble? Try clearing your browser cache or switching to a different browser or device.

Need help? Our suppo

Question 2

What if I forgot to apply my promo/discount code?

Accepted Answer

No problem!

Just contact us within 5 business days of placing your order. We'll apply the coupon and refund the discount to your original payment method.

Question 3

What payment methods do you offer?

Accepted Answer

We offer a variety of secure and convenient payment methods to make checkout smooth and simple - no matter where you're ordering from.

Accepted Payment Methods

Credit & Debit Cards
We accept all major credit and debit cards, including:

- Visa
- MasterCard
- American Express

PayPal
You can pay securely through PayPal. This option also allows you to use other payment methods linked to your PayPal account, such as:

- Discover
- Certain regional or local payment methods

Using Other or Regional

Question 4

Is my personal information secure?

Accepted Answer

The security of your personal information is our top priority. To protect your data, we use Secure Sockets Layer (SSL) technology, the most advanced security protocol available for online transactions. This technology encrypts all your personal information before it is transmitted to us, ensuring it cannot be intercepted or read as it travels over the Internet.

During the transaction process, you can verify the security of your information by looking for a closed lock icon or an unbroken key ic

Question 5

Why was my payment declined?

Accepted Answer

If your payment was declined or didn't go through, here's what to do:

1. Check if your order was placed

- Look for an order confirmation email (don't forget to check your spam or junk folder).
- If you have an account, log in and check the Orders section.
- If there's no confirmation email and nothing showing in your account, your payment likely didn't go through.

2. If the payment failed:

- Make sure all card details were entered correctly.
- If the details are correct, the issue may be rel

Question 6

Do you accept pre-paid Visa gift cards?

Accepted Answer

We accept pre-paid Visa gift cards, as they function just like regular Visa cards. However, there may be instances where a pre-paid Visa gift card is declined. This usually happens due to security checks during the transaction process, such as name or address verification, which the card might not pass. Unfortunately, we're unable to override this, so we recommend trying a different card in those cases.

Your privacy and security are top priorities for us. We use Secure Sockets Layer (SSL) techn

Question 7

Questions About Promotions or Promo Codes?

Accepted Answer

Here's everything you need to know about the current deals available on our site:

20% Off Sitewide - No Code Required
Enjoy 20% off automatically on all eligible items - no promo code needed!
The price you see on each product page is the discounted price - the 20% off has already been applied.

Shipping
Shipping is calculated at checkout based on your order and destination. Enter your address at checkout to see available options and rates.

Promo Codes and Additional Discounts
If a promotion re

Payments & Discounts